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Passengers arriving at Stansted Airport have experienced significant delays at immigration following a power surge that disrupted airport systems. One traveller, Jill Stakem, described the situation as particularly difficult, noting that the airport’s internal tram system had also stopped working earlier. She reported that people were confined to a corridor for over 90 minutes during the disruption.
Stakem further expressed frustration with the lack of communication and amenities, stating, “It’s horrendous. No communication, no seating for people, no-one offering watering.” These comments highlight the challenges faced by travellers amid the technical issues at the airport.
A spokesperson for Stansted Airport acknowledged the incident, explaining that a power surge impacted multiple airport systems and affected the local area. They confirmed, “Due to a power surge earlier today that affected the airport and local area, a number of airport systems were temporarily impacted.”
While operations have now resumed, the shuttle service between the terminal and gates is still not functioning due to a technical fault. The airport has implemented contingency bussing to transport passengers in place of the tram. According to another spokesperson, these temporary measures are in place while teams continue working to support travellers and restore full services
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