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Dennis Iliffe, a man from Kidderminster, has been denied an insurance payout by Ageas after he suffered wind damage to his home during Storm Darragh. Despite having spent £500 on repairs, Ageas refused to pay out as wind speeds in Kidderminster did not reach 55mph, the minimum required for a storm. The Association of British Insurers defines a storm as “a period of violent weather defined as wind speeds with gusts of at least 48 knots (55mph)”. Mr Iliffe has since called on Ageas to explain their decision.
Mr Iliffe’s neighbours also suffered damage to their properties during the storm, with at least one facing a similar situation to Mr Iliffe. Some of the most common problems reported were damaged aerials, brickwork, roof tiles and greenhouses, with one neighbour even having their windows blown out. Insurance providers have traditionally been wary of people using storms as an excuse to make claims on properties already in need of repair, although Mr Iliffe argues that this should not outweigh the importance of providing basic coverage.
Mr Iliffe has been left to compare his situation to “acts of God,” which are typically cited as events that insurance providers cannot cover. He expressed frustration at his situation, remarking that “you pay insurance, you think you’re covered. But when you come to make a claim, they don’t want to pay.” He also called into question the requirements for insurance payouts, asking whether a certain temperature needs to be reached in the event of a fire.
Ageas has yet to respond to Mr Iliffe’s request for comment. Meanwhile, people across the country continue to deal with the aftermath of Storm Darragh and assess the damage done to their properties
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