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Revolut has encountered a significant service disruption affecting numerous features, leading to issues reported by thousands of its customers. On Tuesday morning, users of the digital banking platform experienced difficulties with certain payments and accessing their funds through the app.
Reports tracked by Downdetector indicated over 1,500 users had filed complaints regarding problems with Revolut’s services shortly after 8:00 AM BST. In response, a spokesperson for the company acknowledged the interruption, stating, “We are currently experiencing a service disruption affecting multiple services.” They reassured customers, confirming that “all our customers’ money and data are safe.”
The company has communicated that efforts to resolve the problem began early in the day and apologized for the inconvenience caused. According to information on Revolut’s website, several core services were partially impacted, including card transactions, money transfers, ATM withdrawals, and customer support functions.
Users took to social media to express frustration, highlighting that the outage prevented them from accessing funds, completing payments, and reaching customer service. Revolut, part of a new breed of banking services known as “neobanks,” operates with a digital-only model that aims to challenge traditional banks. It currently serves over 80 million customers globally, according to its official site
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