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Liverpool Experience Campus (LEX) has recently released its Social Value Impact Plan for 2026/27, highlighting the delivery of over £11 million in social value within the Liverpool City Region over the last year, and accumulating more than £28 million since 2022. This report underscores how the campus—home to a convention centre, exhibition centre, and the M&S Bank Arena—is integrating social value comprehensively across its operations, including event management, supply chain collaborations, workforce development, and community involvement.
The campus’s strategy is structured around four main pillars: people, environment, industry influence, and community. This approach aligns with a rising demand in the UK events sector for venues to showcase measurable benefits that extend beyond mere economic impact. LEX continues to champion event legacy by connecting clients with local projects aimed at delivering concrete advantages to the city region. Deeply rooted in Liverpool, the organisation is devoted to generating lasting, meaningful outcomes and enhancing partnerships with charities and grassroots groups. In the past year, LEX supported 14 local initiatives through grant awards and raised £15,000 via its employee-led LEX Liverpool Foundation.
Key achievements from 2025/26 include a site-wide recycling rate of 75%, attaining ISO 50001 certification, and earning recognition at the international A Greener Future Awards. Additionally, LEX has bolstered its commitment to talent development by providing work experience placements, initiating a mentoring programme, and backing the Power of Events Schools Engagement Programme. Moving forward, the organisation has set ambitious targets such as eliminating single-use plastics behind the scenes, fully transitioning to electric operational equipment, cutting commuting emissions, and broadening inclusive pathways into the events industry through apprenticeships and early career opportunities. A significant priority will be addressing regional skills shortages by supporting young people outside employment, education, or training (NEET), and enhancing pathways into the events and visitor economy.
LEX’s CEO, Faye Dyer, emphasized the importance of social value, commenting: “Social value is no longer a ‘nice to have’ for our industry, it’s fundamental to how we operate and how we grow responsibly. Our latest Social Value report demonstrates the scale of impact a venue can have when it works in partnership with its clients, suppliers and community. We’re proud of the progress we’ve made so far, but we’re equally focused on what comes next and using our influence to help shape a more inclusive, sustainable and forward-looking events industry.” In conjunction with this plan, LEX has updated its sustainability strategy, reaffirming its commitment to achieving net zero status by 2030. The strategy integrates sustainability throughout its operations and event delivery, emphasizing reducing environmental impacts and enabling clients to host lower-carbon events. Utilizing carbon measurement tools, LEX supports clients with emissions insights to promote informed decisions and is investigating integrated ticketing options that connect event access with public transportation to lower visitor travel emissions.
The updated sustainability approach covers various areas such as energy, waste, procurement, catering, and travel. It outlines a comprehensive roadmap that includes increasing the use of renewable energy, eliminating landfill and incineration waste, and encouraging greener travel behaviours. By aligning its environmental priorities with broader social value objectives, LEX is positioned to drive more sustainable practices locally and across the UK events sector. Councillor Ruth Bennett, Deputy Council Leader and Cabinet Member responsible for social value at Liverpool City Council, praised LEX’s efforts, stating: “It is fantastic to see the social value commitment from the Liverpool Experience Campus delivering solid outcomes. The council’s recently launched Social Value policy adopts exactly this approach. As key players in the local economy, we each have a huge role to play in ensuring our spending secures additional positive social, economic, environmental, and cultural outcomes for our residents.” In an era of heightened focus on environmental and social impact, LEX stands out as a leading venue demonstrating how commercial success can be harmonised with tangible community benefits
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