How has free bus travel for young people worked in Scotland?

How has free bus travel for young people worked in Scotland?

Poppy Fairbairn, a 19-year-old medical student from Kirkcaldy, Fife, travels extensively around Scotland using the bus network to balance her commitments to studying, part-time work, and volunteering. Despite covering hundreds of miles each month, she does not incur any travel expenses. This is made possible through her National Entitlement Card (NEC), which grants free bus travel to residents aged under 22 across Scotland. Poppy also works as a part-time swimming instructor while attending the University of St Andrews and often uses the buses to commute between her university and her home, a 50-mile journey she takes frequently.

The free bus travel scheme for young people in Scotland has been operational for over four years and allows anyone aged five to 21 holding an NEC marked with the blue ‘ITSO’ symbol to travel without charge on any bus service within the country. This initiative emerged out of policies supported by the Scottish Greens in a budget agreement with the Scottish National Party (SNP). Since its implementation, the number of bus journeys taken by young people has surged dramatically—from approximately 3.5 million trips in the 2021/22 financial year to over 33 million the following year. As of April this year, nearly 839,000 young people, which is about 80% of the eligible demographic, possess a valid NEC pass.

The program has been praised for removing the financial barriers that might otherwise limit young people’s mobility, enabling them to access education, jobs, social opportunities, and volunteering roles without worrying about travel costs. Poppy reflects this sentiment by explaining that the card allows her to work short shifts without losing wages to commuting time and to spend time with friends without the burden of transport expenses. The scheme costs the government around £472.7 million annually and also aims to encourage a shift away from private cars toward public transport among the younger generation.

However, despite its benefits, the scheme has faced challenges related to a rise in reported anti-social behavior on buses. Instances of vandalism and harassment have increased, leading some bus operators to temporarily suspend services in affected areas such as Glasgow and Dunfermline. A tragic case involved the death of bus driver Keith Rollinson, who was attacked by an intoxicated minor refusing service. In response, new legislation was introduced allowing the government to suspend travel privileges for users who breach a newly established code of conduct, although these rules are yet to be fully implemented. The Unite union, representing thousands of bus workers in Scotland, supports the free travel scheme but calls for stronger protective measures such as CCTV and a coordinated response involving multiple agencies to tackle rising safety concerns

Read the full article from The BBC here: Read More