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BBC Wales Health correspondent Jenny Rees reports that the Wales Air Ambulance has admitted missing hundreds of patients over the past two years due to resource misplacement. Chief executive Sue Barnes highlighted how inadequate road networks near bases in Welshpool, Powys, and Caernarfon, Gwynedd, led to underutilized resources, resulting in 551 patients not receiving an air ambulance response.
Despite facing opposition, plans to merge the Welshpool and Caernarfon bases continue. The charity, which operates four bases with helicopters and cars, aims to address the unmet need in parts of Wales discovered during a 2020 audit. Ms. Barnes emphasized the importance of resolving inequities in service provision, with poor road networks also contributing to missed patients in mid and north Wales.
The charity’s role was clarified by Ms. Barnes, noting that the Wales Air Ambulance isn’t a first responder service, as it is often perceived. The emphasis is on providing critical care at the scene, with the goal of treating patients effectively rather than focusing solely on response times. Derwyn Jones, a critical care practitioner, praised the impact of the Emergency Medical Retrieval and Transfer Service (EMRTS) in reducing mortality and morbidity rates through improved treatment and transport processes.
Amid testimonies like Laura Davies, who lost her husband in a crash and praised the care received from the Wales Air Ambulance, the charity continues to emphasize the vital role it plays in saving lives. By addressing resource placement challenges and optimizing emergency response systems, the Wales Air Ambulance strives to enhance its services to the benefit of patients in need
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