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Following a fatal crash that happened as a result of incorrect directions from a sat-nav, Apple and Google have reached an agreement to update instructions issued by their respective systems. Apple has already implemented new voice guidance, and Google is currently also working on revising audio prompts. TomTom, which was also included in the warning from the coroner, has implemented an update that limits confusion for users and times verbal commands closer to the actual exit.
During the incident in question, a woman tragically drove the wrong way onto the A5 near Milton Keynes, following audio directions from her sat-nav application. She collided head-on with another car resulting in the death of both drivers. The assistant coroner issued a Prevention of Future Deaths report, in which he noted that other drivers had attempted to follow the same wrong directions provided by sat-nav systems.
Following the incident, National Highways has taken measures to prevent further accidents by putting up additional signage at the mouth of the slip road guiding drivers in the correct direction. Each of the technology companies, Apple, Google, and TomTom, have responded to the incident and warnings issued by the coroner, reaffirming their commitment to improve safety features in their navigation systems by introducing clearer guidance.
While it is vital that navigation system producers take steps to ensure safer driving and prevent future tragedies, the importance of driver awareness should not be overlooked. Motorists must pay attention to road signage and rules and always remain alert and cautious while driving, especially in unfamiliar areas. By working together to improve both technology and driver awareness, we can significantly reduce the risk of similar incidents in the future
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