'Brilliant' Royal Mail delivers letter with no address or postcode


The power of the postal service has been demonstrated once again as a letter addressed simply to “Mr James Holland, well known historian, Wiltshire” found its way to its intended recipient. The envelope contained World War Two anecdotes written by a 102-year-old widow of a veteran. The letter was given a further clue by Royal Mail staff, who added “try Salisbury SP5” to help it navigate the sorting office.

Despite being sent the old-fashioned way without a postcode, the envelope still arrived at the home of writer and broadcaster James Holland in time for a talk he was giving in his home city about his new book on the war’s Italian campaign, Cassino ’44. Holland described the delivery as “funny and charming,” adding that it was a reminder that despite living in a highly regulated country, a letter sent without a postcode can still find its way to its intended recipient.

The veteran’s widow, Judy Bray, had written the letter to share anecdotes about her husband Charlie, who had served in Italy. Holland said the envelope had “beautiful, old-fashioned, scratchy handwriting,” a rarity in modern times. Postal workers across the UK are known for their ability to decipher vague or incomplete address details, with one postman stating that they “get that feel, that knowledge and that understanding of what goes on in the community and who lives there. It makes a difference.”

Postal services continue to provide an essential service for many, especially during the COVID-19 pandemic when online orders and deliveries surged. Despite being a traditional form of communication, it is clear that delivering letters and parcels still holds immense importance in people’s lives. The story of the letter to James Holland serves as a testament to the dedicated and skilled postal workers who continue to connect people in meaningful ways

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