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A grandmother from Bedfordshire has accidentally purchased Oasis tickets for £2,700, much to her devastation. Elizabeth Buxton thought she was paying £90 for two tickets to surprise her granddaughter. Instead, she found out that she had paid £1,100 plus fees for each ticket. Gigsberg, the online marketplace selling the tickets, stated that all prices were clearly shown on the checkout page when the transaction was made. It is not one of the recommended resale sites and Oasis stated that the band’s official resale platforms are Twickets and Ticketmaster fan-to-fan.
A refund is offered by Gigsberg only if the event is cancelled or tickets are missing. However, the company decided to “make an exception” in Ms. Buxton’s case. She and her husband, being both on the state pension, cannot afford to spend that kind of money. Her granddaughter tried to intervene but the company, at first, refused to give a refund.
Mrs. Buxton feels “devastated” and cannot account for how it happened as she has been using Ticketmaster for years without any problems. She said, “I don’t know how it even happened. It’s actually devastating, to put myself in debt for that amount of money.” The company, after being contacted by the BBC, has agreed to offer a full refund to Ms. Buxton. Gigsberg is a “secondary ticket marketplace,” meaning it is not possible to cancel tickets that have been purchased from a private individual.
It has been recommended that Oasis enthusiasts should be careful with ticket resale sites, as there are fake ones that sell non-existent tickets or those that do not guarantee entry to the desired event. A good guide to use in the UK is FanFair Alliance, which provides an overview of what to look for when buying tickets and gives the names of recommended resale platforms
Read the full article from The BBC here: Read More
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