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Transport for London (TfL) is currently facing a cyberattack on its computer systems. TfL has stated that there has been no compromise on customer data, and that services are currently operating normally. However, insiders have reported that those who can work from home have been asked to do so whilst TfL’s backroom systems at its corporate headquarters are mainly affected. TfL’s chief technology officer, Shashi Verma, has said that they are taking this security incident very seriously and will continue to assess the situation. TfL is working with the National Crime Agency and the National Cyber Security Centre to respond to the matter.
It has currently been reported that there has been no impact to TfL services, but full assessments will be required to be completed before they can completely rule out any potential customer data breaches. The security of customer data and systems is of utmost importance to TfL. TfL has introduced a multitude of measures to its internal systems to address this on-going cyber security issue.
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The incident highlights once again the threat faced by any organisation when its computer systems come under attack. It is unclear whether the attack was successful or not, but TfL will need to conduct a thorough investigation to assess the situation further. The importance of backing up business-critical data and having robust contingency plans in place will have taken on a heightened significance for TfL
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