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After Kathleen Finnegan passed away after being hit by a double-decker bus at Victoria bus station in January, her family had many unanswered questions and attempts to contact the Transport for London (TfL) transport authority had been unsuccessful. It wasn’t until Kathleen’s local MP intervened that TfL finally set up a meeting, but three weeks after her death is far too long to wait for contact to be initiated. TfL’s head of bus service delivery, Rosie Trew, stated that “safety is our utmost priority and we are committed to learning from every collision”.
Kathleen’s family members, particularly Mary Featherstone, are searching for answers about what happened and the safety measures in place at Victoria bus station, especially following the deaths of multiple pedestrians in bus collisions at the same station. Melissa Burr died while using a pedestrian crossing in August 2021, and another woman was hit by a bus this summer, resulting in serious injury. In a safety report released to the victims’ families for the time around Melissa’s death, an inspector from the Health and Safety Executive identified “contraventions of health and safety law”, suggesting that the risk assessment was incomplete.
The family fears that Victoria bus station still wasn’t safe at the time of Kathleen’s death and has requested access to the safety report carried out before Kathleen died, but it hasn’t been released publicly yet. TfL asserts it is committed to eliminating death and serious injury on the transport network, saying that additional safety improvements might be implemented.
Kathleen’s relatives want Transport for London to draft a code of candour requiring the acknowledgement and support of families in the case of fatal bus collisions. TfL, on the other hand, says it is committed to learning from these incidents and eliminating fatalities and serious injuries on the transport network.
Since 2014, 80 people have died in London bus crashes, six of which occurred at stations, and the families want to know why there isn’t an independent investigator with independent recommendations for bus collisions. Kathleen’s family is looking to make London buses safer and to establish a fund called BUS (Bereaved and Injured United for Safety) to aid London’s homeless. They also believe safety should be included in bus contracts and hope TfL’s response to these tragedies will change
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