Ticketing giant Live Nation, which owns Ticketmaster, has acknowledged that it has suffered a data breach that led to the loss of user data. Hackers claiming to be the ShinyHunters group say that they stole 1.3 terabytes of information from Ticketmaster, including the details of its 560 million users. Data taken included full names, addresses, email addresses, phone numbers, ticket sales and event details, order information and partial payment card data. The hackers say that they are threatening to sell the data for $500,000.
Although Ticketmaster has urged customers to carry out checks in the wake of the breach, the company has said that there is no evidence that account credentials have been compromised.
Live Nation has now confirmed the hack, which is said to have taken place on 20 May. The company detected the unauthorised activity and launched an investigation into the breach. A report in Rolling Stone suggested that the incident occurred on a third-party cloud database rather than on Ticketmaster’s own servers. Ticketmaster is hosted by cloud data company Snowflake.
The breach is the latest setback for Live Nation, which is currently facing a sprawling antitrust lawsuit filed by the United Justice Department. The lawsuit alleges that the ticket company has taken steps to remove competition from the market.
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