Liverpool has been chosen to launch a new service to support people who have lost a loved one. FuneralExperts.com, a free advice service from Liverpool City Council and Liverpool University Hospitals NHS Foundation Trust will offer support via phone and online. The service gives relatives time and space to choose the right funeral directors for them based on funeral type, location, and cost. Liverpool is the first city to trial the service. After its launch in Liverpool, FuneralExperts.com hopes to expand across the UK and provide up to 200 jobs.
Alan Sheldon, Liverpool City Council’s Head of Bereavement Services, said: “It’s very common that we meet people grieving for their loved ones who feel overwhelmed by the responsibility. It is very important to find the right person to help you organise a funeral”. By partnering with the NHS and local authorities, Funeral Experts ensure at the earliest possible time that their service is freely available to the bereaved.
FuneralExperts.com CEO, Jason Ghous, says: “The service is far more than a price comparison site that directs the bereaved to the cheapest price. There’s so much to understand when organising a funeral. Should it be attended or unattended? A cremation or burial? Direct, simple, or traditional? With this service we can help empower the bereaved with the knowledge they need to make informed choices; and do it with compassion and trust.”
One of the key benefits of this service is that it offers users independent and transparent information without having to contact multiple providers. Fiona Murphy, Corporate Nursing Director at Liverpool University Hospitals NHS Foundation Trust, stated; “At LUHFT, our SWAN Bereavement Team have included information about the service in our bereavement packs that are given to those who have experienced the loss of a loved one. The website provides families with an open and transparent choice on a range of matters that they may have to consider following a bereavement, which I believe will be beneficial and help take some of the stress and worry out of those decisions.”
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