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Yorkshire Water’s chief executive has revealed she will be stepping down, just one day after the company received its lowest environmental rating from the Environment Agency. Nicola Shaw, who has held the position since 2022, is set to leave on January 1st. Her successor will be Nicola Medalova, an experienced environmental health officer with a background at the National Grid.
In her farewell statement released on Friday, Shaw described it as a “privilege” to lead Yorkshire Water but expressed that it was “the right time” to move on. Despite her statements, Shaw has faced criticism in recent times, particularly regarding undisclosed payments amounting to £1.3 million made between 2023 and 2025. Meanwhile, the company’s overall performance has also attracted significant scrutiny.
Just a day prior to Shaw’s announcement, the Environment Agency rated Yorkshire Water with only one star out of four, marking the lowest possible score and categorizing the firm as a “poorly performing company.” According to the United Kingdom’s environmental regulator, Yorkshire Water was responsible for 260 pollution incidents in 2025, which stands as its highest recorded figure since 2011.
Moreover, in 2024, the regulator Ofwat imposed a £47 million fine on the company due to past sewage leaks. These developments have collectively placed Yorkshire Water under considerable pressure to improve its environmental and operational standards
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