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A coroner has issued a warning that without improvements in police responses to dropped 999 calls, more fatalities may occur on remote mountains. This caution follows the deaths of two young men, Eddie Hill, 20, and Jayden Long, 19, both from Dereham, Norfolk, whose bodies were discovered on a mountain ridge in Eryri, also known as Snowdonia. The incident happened on 19 February, following a disconnected emergency call made by Long to North Wales Police the previous day.
Despite attempts by officers to return the call, they were unsuccessful. According to assistant coroner Sarah Riley, the police made only “limited” efforts to trace the owner of the phone and delayed notifying mountain rescue teams for over three hours. Following the tragedy, North Wales Police stated that they have implemented changes to enhance their policies and procedures concerning such emergency calls.
Hill and Long succumbed to severe winter conditions while on Crib y Ddysgl, a ridge that reaches 1,065 metres (3,494 feet) in height. This location is situated less than a mile north of the summit of Yr Wyddfa and connects to the precariously narrow ridge known as Crib Goch. The coroner’s Prevention of Future Deaths report details the timeline of events, noting that police received a call from Long’s mobile phone at 16:27 GMT on 18 February that abruptly ended.
During the brief call, a playback recording captured Long saying, “hello” and “can you hear me?” before the connection was lost. This incident has highlighted the critical need for timely and effective police follow-up when emergency calls are dropped in dangerous and isolated areas
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