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A recent legal development in Ontario, Canada, is set to transform how employers handle communication with job candidates after interviews. This new legislation mandates that companies with more than 25 employees must inform interviewees within 45 days whether they have been successful in securing the job. Failure to comply can result in fines up to CA $100,000 (about £50,000). The change aims to address a common grievance among applicants: being left without any response after attending interviews, a practice often referred to as “ghosting.”
Laura Gemma Bond, a marketing professional with over a decade of experience, personally experienced this frustration after attending three interviews in London. Despite investing time and money traveling between cities, she never received any feedback from potential employers. Bond described the silence as “rude,” “unprofessional,” and “not acceptable,” sharing her experience widely on TikTok, where it has resonated with millions. A recent report by hiring platform Greenhouse supports her story, revealing that 63% of candidates in the UK and Ireland have encountered ghosting during their job searches.
Beyond requiring timely responses, Ontario’s Employment Standards Act changes also compel employers to include salary ranges in job advertisements. Advocates argue this transparency will help restore trust in recruitment processes. Allison Venditti, founder of the Toronto-based Moms at Work network and a leading campaigner for the new law, expressed disappointment that such basic courtesies need legal enforcement. She said, “If someone applies for a job, gets an interview and spends all that time on it, companies should let them know what is going on.” Danielle McConville from Greenhouse highlighted the broader impact, pointing out that ghosting not only undermines candidate confidence but also harms employer reputations.
However, the legislation has faced some criticism from employer groups concerned about additional administrative workload, especially for organizations handling large volumes of applicants. Some worry the rule may prompt reliance on automated rejection messages rather than meaningful feedback. It’s also noted that ghosting is not a one-sided problem, as some candidates also withdraw from recruitment processes without notice. This issue gains further prominence amid tighter job markets, with rising unemployment and reports of applicants submitting hundreds of applications before landing roles. Meanwhile, campaigns in other countries, including the UK, are beginning to push for similar requirements to ensure employers maintain clear and respectful communication with candidates. Jessica Ciccozzi, founder of East Executive, observed that “Once accountability measures are introduced in one jurisdiction, they quickly influence practice elsewhere.”
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