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Liverpool City Council is marking World Social Work Week, a special occasion dedicated to acknowledging the vital contributions of social workers throughout the city. In recognition of this event, Alison Toolin, the Principal Social Worker for Adult Social Care in Liverpool, shared insights into her professional journey, the initiatives underway across the city, and her personal reflections on the significance of World Social Work Day.
Alison emphasizes that World Social Work Day offers a moment to celebrate the profession and reflect on the achievements made. Within Adult Social Care, there is an ongoing commitment to integrate pathways and working methods that align with the council’s vision of Living Better Lives for Liverpool’s residents. Central to this effort are independence and reablement, which form the foundation of their transformation programme. These principles not only influence social work practice daily but also guide directorate-wide decision-making. The dedication of all staff was notably acknowledged last year when the Care Quality Commission (CQC) awarded Liverpool a “Good” rating, an achievement that Alison considers a significant milestone.
Reflecting on her career, Alison recalls starting out during the closure of a long-stay hospital, helping people with mental health needs transition into community living. She was struck by how seemingly small changes—such as enabling someone to vote for the first time or supporting individuals in planning their own days—can profoundly impact lives. These experiences shaped her understanding that fostering independence and community-based support remains crucial in social work today. Throughout her varied roles over the years, she has been motivated by the opportunity to empower people to live as independently as possible while safeguarding their rights.
In her current position, Alison works closely with multiple teams to nurture the development of social workers within Liverpool City Council. This entails supporting students through placements, facilitating apprenticeships for aspiring social workers, enhancing programmes for newly qualified practitioners, and providing ongoing professional development and clear progression routes. The council is proud of apprentices who have recently completed their social work degrees and is expanding these opportunities. Alongside her colleagues in the Practice Leads team, Alison is committed to offering resources such as training, up-to-date policies, and guidance informed by feedback from service users, all aimed at maintaining and exceeding the council’s already strong performance. She encourages those considering social work to view it as a fulfilling career grounded in compassion, empowerment, and lasting positive impact
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