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A well-established healthcare supplier based in Liverpool is undergoing a significant transformation by embracing digital innovation and advanced manufacturing techniques. This shift is designed to enhance its offerings to both the NHS and private healthcare sectors while creating new employment opportunities within the region.
Algeos, a manufacturer and distributor specialising in podiatry, physiotherapy, and prosthetics, currently employs 72 staff members and has a strong history of supplying the NHS. Upon the appointment of Max Sheridan as Managing Director, the leadership team sought to take a comprehensive look at the company’s operations and future direction. Sheridan reflected, “With a new leadership team in place, it felt like the right time to step back, question how we do things and think about where we want to be in five years’ time.”
To facilitate this review, Algeos engaged with Liverpool City Council’s Business Support Service, which is funded by the UK Government through the UK Shared Prosperity Fund via the Liverpool City Region Combined Authority. This partnership enabled the business to access expert guidance and dedicated time to revisit its strategic goals. Consultant Mark Butchard led a series of structured strategy sessions that helped the company fine-tune its priorities amid growing pressures faced by the NHS and its partners.
As a result of this collaboration, Algeos has made substantial investments in automating its digital infrastructure, linking its website with internal systems to streamline workflows and reduce manual tasks. “Mark talked a lot about adding value to the customer,” Sheridan explained. “Our team is still the same number of people, but we utilise them in terms of account management and business development now, instead.” The company has also upgraded its procurement, forecasting, stock management, and customer relationship management (CRM) systems, which together improve product delivery and support more informed decision-making. A standout development has been the introduction of 3D-printed custom medical devices manufactured in Liverpool, marking a significant step forward in the company’s innovation journey. This move into advanced manufacturing has already contributed to local job creation and fostered partnerships with organisations such as the King’s Trust to bring apprentices into the workforce.
Alongside its commitment to the NHS, Algeos is extending its reach into the private healthcare market, facilitated by a clearer value proposition and enhanced digital capabilities. Building on these advances, the company has formulated a five-year strategic plan titled “Go North,” which outlines ambitions across customers, markets, research and development, social value, and investment through to 2030. Having expanded into new premises and improved operational efficiency, Algeos is positioning itself for sustainable growth. Sheridan emphasised the impact of the strategic support: “We’re proud to be growing and innovating here in Liverpool, and to continue contributing to the city’s healthcare manufacturing sector.”
Liverpool City Council’s Business Support Service, backed by a £451,000 grant from the UK Government through the UK Shared Prosperity Fund, continues to offer personalised advice to small and growing businesses across the city region. Councillor Nick Small, Member for Growth and Economy, commented on Algeos’ progress: “Algeos is a great example of how long‑established Liverpool businesses are embracing innovation to grow sustainably, create jobs and strengthen the city’s economy. By investing in digital transformation and advanced manufacturing, the company is not only future‑proofing its own operations but also supporting the NHS and healthcare sector more widely. We’re proud to support businesses like Algeos through our Business Support Service and to see that investment delivering real impact here in Liverpool.”
Read the full article on Liverpool Express here: Read More
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