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Approximately 4,500 households in Kent are currently facing interruptions to their water supply. South East Water (SEW) attributed the problem to an electrical fault at one of their treatment plants, affecting several villages near Maidstone. Incident manager Matthew Dean expressed regret for the disruption, stating, “We’re sorry to customers currently impacted by the water supply interruptions across our network in Kent.” He confirmed that the issue has been addressed, and the water pipes are being refilled gradually, with an expectation that normal service will resume later in the day.
In addition to this, around 320 properties in the Bidborough area of Tunbridge Wells have encountered water supply difficulties since Wednesday. SEW identified a power outage as the cause of reduced and intermittent water pressure in this locality. Dean added, “The Bidborough area is currently with intermittent supplies and low pressure. We expect supplies here to return to normal on Monday morning.”
To assist those affected, South East Water has set up a walk-in bottled water collection point at Bidborough Village Hall, located on Bidborough Ride, Bidborough, TN3 0XD. This recent disruption follows earlier water supply problems experienced by some 30,000 residents in Sussex and Kent. In response, water regulator Ofwat has initiated an investigation into the recurring water supply failures in these areas.
For the latest incident, additional bottled water distribution centers have also been established, opening from 09:00 GMT on Sunday. These include Mote Park Leisure Centre in Maidstone, Headcorn Aerodrome near Ashford, and Harrietsham Village Hall in Maidstone, the latter serving as a walk-in collection point for affected customers
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