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Several prominent retailers, along with smaller independent shops, have begun implementing technologies such as AI-powered body scanning, CCTV surveillance, and facial recognition systems to detect criminal activities like shoplifting within their stores. These measures aim to enhance security and reduce theft incidents on their premises.
However, privacy advocates and civil rights groups have raised concerns, cautioning that these practices may lead to individuals being placed on covert watchlists or electronically blacklisted without their knowledge. They argue that such surveillance techniques could undermine personal privacy and freedom in public shopping areas.
In response, government officials have stated that although the deployment of facial recognition technology by commercial entities is lawful, it must adhere to stringent data protection regulations. Additionally, transparency in how this technology is applied is emphasized to ensure that consumers’ rights are respected.
Illustrating the real-world application of these measures, BBC correspondent Jim Connolly demonstrated the use of this technology at a local independent post office, providing insight into how facial recognition and AI-based security systems are being integrated into everyday retail environments
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