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The recent monitoring visit conducted by Ofsted at Liverpool City Council’s Children’s Services has revealed significant improvements in the quality and impact of work with children in the front door and assessment teams since the last inspection in May 2023. This visit, which occurred in September 2025, focused on various aspects such as the council’s response to contacts and referrals, child protection enquiries, child and family assessments, and the Designated Officer for the Local Authority (LADO). Ofsted’s report commended the council for streamlining processes, reducing workloads, and enhancing partner engagement, resulting in decreased delays and better application of thresholds for working with children.
Social workers shared their positive experiences with inspectors, noting the positive changes over the past two years and how processes have improved. They expressed that reduced caseloads have allowed them to dedicate more time to quality work with families, contributing to a more supportive and settled environment for both staff and clients in Liverpool. While the report did identify areas for further improvement, such as consistency in assessment quality and response to domestic abuse, Ofsted acknowledged that the council’s leadership is fully aware of these issues and already implementing plans to address them.
This marks the sixth and final monitoring visit by Ofsted in Liverpool since the last comprehensive inspection of children’s services in 2023. While monitoring visits are not graded like full inspections, the council anticipates another full inspection in the upcoming year. Additionally, the council is actively seeking more experienced social workers to support ongoing improvements in services. Councillor Liz Parsons, Cabinet Member for Children’s Social Services, expressed pride in the progress made and emphasized the commitment to delivering outstanding services for young people in Liverpool. Jenny Glennard, Corporate Director of Children and Young People’s Services, also highlighted the collective efforts to create an environment where social work can thrive, leading to improved outcomes for children and families utilizing their services
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