'Funeral scam' haunted my sister on her deathbed

'Funeral scam' haunted my sister on her deathbed

Brian Allison made a somber journey from Manchester to Glasgow, covering over 200 miles, in order to lay his sister’s ashes to rest on the family plot at St Kentigern’s cemetery. Standing before the headstone where his father, mother, and three other siblings were buried, Brian took a moment to reflect on his late sister Anne. The final moments of Anne’s life were marred by a distressing mix-up involving the ashes of their mother, Patricia, who passed away in April 2023. It was revealed several months after Patricia’s death at the age of 100 that the family had been mistakenly given someone else’s urn by the funeral directors, leading to a significant police investigation.

Brian and Anne were shocked to discover the error only days before they had planned to take their mother’s ashes back to Scotland for the final farewell. The revelation hit Brian hard as he shared, “I’d been kissing this total stranger goodnight every night and obviously it’s affected my mental health.” The siblings were notified of the mistake after reaching out to Clydebank Crematorium upon noticing the absence of proper paperwork with the urn provided by the former A Milne Funeral Directors. Reports also revealed that the bill for Patricia’s cremation was left unpaid, despite her having a funeral plan with the company’s Dumbarton branch.

In May 2024, a significant financial police investigation titled Operation Koine was initiated into the practices of A Milne Independent Funeral Directors, focusing on over 70 complaints about their operations. Following the arrest of two women aged 37 and 55, and a 56-year-old man last summer, the investigation has been actively seeking answers regarding the mishandling of cremated remains and prepaid funeral plans by the former directors. The intense scrutiny surrounding the events weighed heavily on Anne, who struggled with terminal cancer before her passing in August, leading Brian to promise to carry on their fight for justice.

As the investigation continues, police urged the public with concerns related to A Milne Funeral Directors to come forward, emphasizing the large volume of inquiries they have been processing. Brian Allison, who ended up personally covering the costs for Anne’s cremation after her demise, has created a memorial in Manchester to honor both his mother and sister. Despite the tragedy and the mental toll it has taken, Brian remains steadfast in his commitment to seek answers and justice for not only his family but for all those who have been affected by the mishandlings of the funeral directors

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