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Jaguar Land Rover (JLR) has been dealing with the aftermath of a cyber attack by ordering factory workers to stay home until at least Tuesday. The attack over the weekend resulted in crucial IT systems being taken offline, impacting car sales and production. Production has stopped at car factories in Halewood, Solihull, and Wolverhampton, with the possibility of the suspension lasting longer.
The cyber attack has disrupted car sales, although some transactions have still been able to take place. JLR, owned by India’s Tata Motors, shut down its systems on Sunday to mitigate potential damage. The company is now working on restoring systems in a controlled manner and implementing workarounds for the offline systems, although this is expected to be a complex process.
The attack happened during a popular time for customers to receive new vehicles due to the availability of new registration plates on 1 September. The disruption extends to JLR’s parts suppliers, who have also limited their operations. Repair garages are warning of potential delays for Jaguar and Land Rover owners requiring new parts, with some reporting difficulties in sourcing necessary components.
A hacker group claimed responsibility for the attack on JLR, similar to an attack on Marks and Spencer earlier in the year. The group, reportedly English-speaking teens known as “Scattered Lapsus$ Hunters,” shared internal instructions and computer logs, indicating unauthorized access to sensitive information. JLR is investigating the breach, emphasizing that there is no evidence of customer data theft at this time. The carmaker recently signed a deal with Tata Consultancy Services for cybersecurity services as part of digital transformation efforts. The production halt adds to JLR’s challenges following a decline in profits attributed to increased costs from US tariffs
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