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A shocking revelation has surfaced, indicating that over 30,000 homes in the UK have been subjected to poorly installed insulation under government initiatives, leaving them vulnerable to issues like damp and mould. This alarming statistic, linked to the ECO4 and Great British Insulation Scheme introduced since 2022, highlights a widespread problem that has been characterized as a “systemic failure” by Energy Consumer Minister Miatta Fahnbulleh. The government has acknowledged the gravity of the situation, urging affected individuals to reach out to Ofgem for assistance.
One such harrowing tale comes from Mohammed in Luton, who sought external wall insulation for his home under the ECO4 scheme to help ease his late father’s chronic asthma during colder months. However, instead of warmth and comfort, the inadequate installation led to the proliferation of damp and mould, exacerbating his father’s health issues. Despite persistent efforts, Mohammed has struggled to hold the installer accountable, reflecting on the toll this ordeal has taken on him mentally.
Following an audit ordered by the government after a previous BBC expose on the repercussions of sloppy insulation, preliminary findings have indicated that a staggering number of homes did not receive appropriate insulation standards. As ministers work diligently to rectify these substandard installations, plans are in motion to revamp the consumer protection system to bolster trust and assist more individuals in reducing their energy bills. The road ahead appears daunting, with tens of thousands of residences in need of urgent repairs.
Mohammed’s quest for justice continues as discussions with the installer and Trustmark, the organization overseeing insulation quality, are underway to address the damage inflicted on his home. While he anxiously waits for a resolution, concerns linger about the impact of poor indoor air quality on his family’s well-being. Although audits are exclusively focusing on properties insulated post-2022 due to perceived isolated issues in prior schemes, instances like those in County Durham from 2021 suggest a broader problem. Worried consumers are encouraged to seek guidance and support from Ofgem to navigate the complexities of this distressing situation
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