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The Balfron Tower, a noted brutalist high-rise in east London, has left residents stranded in their homes due to the failure of both lifts in the 26-storey building. Managed by property management company Way of Life, the Grade II listed tower contains 146 flats and maisonettes. The company is currently investigating the situation, as some disabled residents have been unable to leave their homes safely.
One resident, identified only as Peter, shared his concerns on social media about the lift issues. He mentioned that Way for Life had threatened to stop providing him with supplies if he did not remove his comment. Peter, who has a spinal injury that prevents him from using the stairs, highlighted the dangers faced by residents who cannot navigate the building without the lifts.
Vasundhata Gupte, another resident, recounted how she was left without answers from Way of Life regarding emergency procedures. The lack of a clear plan in case of emergencies has left residents feeling vulnerable. Sophie Ruston, who resides on the 21st floor and has an elderly dog, expressed worries about the situation and the difficulties it poses for her and her disabled neighbors.
Despite the lift issues, Way of Life has been delivering essential supplies to residents while both lifts are out of service. In response to the residents’ concerns, a spokesperson for the company issued an apology and reassured that an investigation is underway. Way of Life emphasized that the behavior reported by residents does not align with the company’s values and standards. The Balfron Tower, designed by Hungarian architect Ernő Goldfinger in the 1960s, is part of the Brownfield Estate and is known for its iconic brutalist architectural style
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