Supermarket cafes are under scrutiny as closures are announced, leaving some loyal customers dismayed. In a Morrisons store in Queensbury, patrons express their disappointment over the closure of the cafe despite the bustling atmosphere and appeal of affordable meals. Regulars like Philomena Hughes, 76, are frustrated by the news, emphasizing the social aspect and value of the cafe as a meeting place.
The closure of dozens of cafes across the country, including those in London, Leeds, Portsmouth, and Glasgow, signals a shift in the supermarket chain’s focus on core customer priorities. While some view the closures as a necessary cost-cutting measure, others lament the loss of a convenient and welcoming dining option. Shoppers appreciate the quality of the food, reasonable prices, and special offers at these cafes, highlighting the importance of having a relaxed place to enjoy a meal with friends and family.
Despite the closure of supermarket cafes being seen as inevitable by some, others question the necessity of these establishments given changing consumer habits and competition from high-street coffee chains. Retail analysts suggest that supermarkets must adapt to meet evolving demands and cost pressures in a highly competitive market. While some customers like Ben Tinca, 19, prefer fast-food chains for social gatherings, others like Lisa Clavering emphasize the affordability and comfort of supermarket cafes for shared meals without the hassle of cooking.
While the closure of Morrisons cafes may not elicit widespread outrage, rival chains like Tesco and Marks & Spencer continue to invest in their cafe offerings. Marks & Spencer, in particular, plans to expand its coffee shops and introduce more takeaway options to attract a broader customer base. As the landscape of supermarket cafes evolves, customers like Matthew Wilsher appreciate the value and affordability these establishments offer compared to higher-priced coffee chains
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