A new rating system will be implemented in Welsh care homes starting next month to help families evaluate the quality of care being provided. It will take two years for every care home and domiciliary support service to be inspected and receive a rating. These ratings must be prominently displayed at the homes and online, allowing for transparency and accountability.
Former automotive worker, Howard Evans, who resides at Ty Porth care home in Rhondda Cynon Taf, believes that the rating system is a positive step. He emphasizes the importance of holding homes accountable for the care they provide and believes it will ultimately benefit residents. The four aspects of care being evaluated are well-being, care and support, leadership and management, and the environment within the home, each with ratings ranging from excellent to requires significant improvement.
For Hayley Humphries, finding a suitable care home for her mother-in-law, Moirwen, has been challenging. She highlights the impact of this decision on families and the importance of having a rating system in place to aid those who may struggle to independently research care facilities. Aneurin Brown, chief executive of Hallmark Care Homes, supports the new rating system, believing it will raise standards, increase transparency, and build trust with families making crucial decisions about their loved ones’ care.
The Welsh government hopes that the new rating system will elevate standards across the care sector. Minister for children and social care, Dawn Bowden, stresses the significance of instilling confidence in the system for families considering residential care for their relatives. The implementation of this system on April 1st aims to provide accessible and understandable information for families, making it easier for them to make informed choices about care options available
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