Several Level Up Giveaways customers have claimed they have not received their cash prizes from the company, which appears to have stopped paying out winnings worth tens of thousands of pounds. HGV driver Dafydd Bayliss, who won £18,000 from the competitions company, is among those left in the dark, despite having numerous conversations with Level Up Giveaways’ director Anton Hall, who said the money would be in Bayliss’ account within two to three days of his first win. Hall has since stopped responding to Bayliss’ messages, which prompted his mother to take the matter to Trading Standards and Action Fraud.
Other unpaid prize winners, including insurance broker Scott Boyle and Mark McCorry, a restaurant manager from Belfast, have also claimed Level Up Giveaways has stopped paying them the money they won in previous prize draws. Phill Harkins, who won a 20g gold bar in one of Level Up Giveaways’ competitions, said someone needs to address the issue because “you can’t treat people like this”. Level Up Giveaways, based in Sowerby Bridge, West Yorkshire, stopped working about ten days before Christmas &emdash; and its social media pages boast of creating more than 5,000 winners and giving away £5m in prizes.
West Yorkshire Police said it was unable to comment on inquiries relating to individuals, and Trading Standards West Yorkshire said it had received seven complaints about Level Up Giveaways since 2022, including unpaid winnings. Although previously happy customers have left Trustpilot reviews of winning life-changing sums and awards, some recent reviews are less favourable. In a recently posted video update, Hall said he still planned on fixing Level Up Giveaways and would return to doing draws in the near future; he was going to focus on smaller prizes and not attempt to run wild with extravagant contests. He apologized to customers for his lack of communication and promised to respond to those who chased him up as soon as possible. However, none of the prize winners the BBC has spoken to saying they have heard from either the company or from Hall himself
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