The public inquiry into the Horizon IT scandal involving the UK’s Post Office attracted millions of viewers and brought together “superfans” who followed every development. Some avidly watched the hearings online while others attended them in person, even taking time off work to do so. The sub-postmasters’ story resonated with so many because it was one of ordinary people who were victims of a faulty IT system, leading to financial ruin, imprisonment or even death in some cases.
Anthony Abdool, a freelance advertising copywriter, did not watch the ITV drama but found the inquiry “profoundly moving and outrageous.” He went to the hearing nine times and even made “Twitter mates” with others following the proceedings. Law and politics student Isabella Thomas also attended the inquiry and was humbled to be around so many people working “to ensure justice.” She has been inspired to study miscarriages of justice further.
Carrie, retired and living in Australia, listened daily to the inquiry on YouTube and even brought earbuds to the beach. She became a fan of journalist Nick Wallis, lead counsel for the inquiry
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