BBC complains to Apple over misleading shooting headline


Apple Intelligence, a new iPhone feature designed to summarise and group notifications, has generated a false headline about a high-profile murder in the United States. The AI-powered system wrongly suggested BBC News had published an article claiming that Luigi Mangione, the man arrested after the murder of healthcare insurance CEO Brian Thompson in New York, had shot himself. The BBC has contacted Apple to address the issue. Apple has not yet commented on the problem.  

The misleading notification was otherwise accurate in its summaries about the overthrow of Bashar al-Assad’s regime in Syria and an update on South Korean President Yoon Suk Yeol. However, the BBC does not appear to be the only news publisher whose headlines have been misquoted by Apple’s new AI tech. Three different articles on different topics from The New York Times were grouped together in one notification. The notification said “Netanyahu arrested,” falsely summarising a newspaper report about an arrest warrant for the Israeli Prime Minister issued by the International Criminal Court.

Apple says its AI-powered notifications app is designed to reduce the interruptions caused by ongoing notifications, enabling users to prioritise more important notices. It is only available on specific iPhones, and some iPads and Macs. However, media policy professor Petros Iosifidis at City University in London says the mistake by Apple “looks embarrassing”.  

The grouped notifications are marked with a specific icon, and users can report concerns they have on notification summaries on their devices. Apple has not announced how many reports it has received. Apple Intelligence also summarises emails and text messages, and summaries in these areas have also sometimes been problematic. Apple is not the first tech company to encounter problems with AI summaries.  

In May, for example, Google’s AI-generated responses included a suggestion to use “non-toxic glue” instead of cheese when making pizza. Google’s AI-generated responses also advised people to eat one rock per day

Read the full article from The BBC here: Read More