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The UK government is seeking to transform how public services are delivered by urging the civil service to emulate the “test and learn” culture that technology companies often adopt. Pat McFadden, who supervises the Cabinet Office, will advocate that the state should behave “a little bit more like a start-up” in a speech. The comments follow Prime Minister Keir Starmer’s criticism of the civil service’s lack of progress, earlier last week.
McFadden will introduce a £100m “innovation fund” to act as a support for his plans. The fund will be utilized to station “test and learn teams” in various areas of the country. Public services will be given a challenge and set free to experiment and discover new methods to tackle it, an approach that is frequently used in the business world. The government is also encouraging personnel from tech firms to join the civil service and work towards the prime minister’s objectives for six to 12 months.
Projects on family support and temporary accommodation will be the first to apply the test and learn method, which will start in Manchester, Sheffield, Essex, and Liverpool in January 2025. McFadden is also expected to differentiate his strategy from the previous Conservative government’s “headline-grabbing gimmicks.”
The government intends to strengthen the innovation culture by encouraging civil servants to adopt a new mindset and adopt McFadden’s proposals. The civil service must alter its operating stance, or “we won’t accomplish what we want to achieve,” McFadden will say. McFadden’s strategy will aim to transform public services for the better, but some have criticized his approach, calling it “glib platitudes and broken promises” that send taxpayers the bill
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