Auto Amazon Links: No products found. Blocked by captcha.
Several customers who bought vouchers for Michelin-starred restaurant Purnell’s in Birmingham are concerned they may have lost hundreds of pounds. The restaurant closed its doors in October, but more than a dozen people have said they were warned their vouchers, worth at times hundreds of pounds, would not be valid. No comment was given by the restaurant’s former owner, Glynn Purnell, who ran the establishment known for serving contemporary seasonal food.
Therese Roberts, a retired marketer from Coventry, claims she spent £500 on vouchers for her children in the previous years and a further £250 on a friend’s voucher. However, it was not until Roberts read a BBC report that she discovered the restaurant had closed. After contacting liquidators, she was told her vouchers were worthless, and she could not receive refunds or use them at any of Purnell’s other restaurants.
Ms Roberts, who previously dined at the restaurant with her husband and enjoyed the experience, has accused Purnell of having poor communication skills and lacking the ability to find a compromise. The retired head teacher Sean Devlin from Malvern was also among multiple customers who were advised to approach their banks to attempt a refund. However, many received vouchers as gifts up to a year ago and feel let down by the restaurant’s closure.
Angela Blacker, from Broseley in Shropshire, was equally disappointed when she discovered the same outcomes. She received the voucher as a birthday gift from her friends, and had no solution or feedback regarding the situation. Although Purnell did not respond to the BBC’s continuous request for a statement, he previously blamed the restaurant’s closure on various external factors. He noted that the industry was continuously changing, and that no one was invincible in these trying economic circumstances
Read the full article from The BBC here: Read More
Auto Amazon Links: No products found. Blocked by captcha.