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Residents of Red Kite Community Housing’s sheltered accommodation in Prince Risborough, Buckinghamshire, have expressed concern that a resident’s body lay undiscovered for several weeks, despite reports of a smell in mid-August. The housing association said that the report of the odour was initially not considered unusual. However, a welfare check was later performed and the woman, who was in her 70s, was found dead in her flat at Gatensbury Place.
Thames Valley Police was called to the flat on 21 August. The death is not being treated as suspicious. Red Kite’s head of communications, Julie Gamble-Kempe, expressed sadness at the tenant’s death and said that thoughts were with her family and friends.
Red Kite said that one of its staff had received a report on the odour in early August. The property, which is managed by Red Kite, does not have on-site staff or wardens, but it does receive regular management visits. Residents and those who knew the woman have said that her body should have been discovered sooner, according to the Local Democracy Reporting Service.
A tenant said that the cleaner had reported the smell to one of the accommodation’s volunteer “community champions”, who ignored the complaint. The tenant alleges that the cleaner had been complaining for “five weeks” and that the incident had “traumatised quite a lot of the elderly women who live there”. Red Kite stated that it planned to visit Gatensbury Place the following week.
The death highlights the issue of welfare checks at remote facilities, which have become more challenging to perform during the Covid-19 pandemic. Red Kite’s website states that it offers “24/7 emergency response” and “enhanced wellbeing calls” but it is not clear whether or not these services extend to all of its properties.
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